Effective Date: July 8, 2025

At NS Wears, customer satisfaction is our top priority. We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• You may return products within 7 days of delivery.

• Items must be unused, unwashed, and in their original packaging with all tags attached.

• Returns are accepted in case of:

  • Wrong item delivered

  • Size or color mismatch

  • Damaged or defective product

Refunds

• Once we receive and inspect your returned item, we will notify you about the status.

• If approved, your refund will be processed within 5–7 business days.

• Refunds will be made via your original payment method or through bank transfer/JazzCash/EasyPaisa (for COD orders).

 Exchange Option

• Customers may choose to exchange their item instead of a refund (subject to stock availability).

• Exchanges follow the same 7-day return window.

 Non-Returnable Items

• Items purchased during clearance or sale promotions cannot be returned or refunded.

• Customized or tailored outfits are also non-returnable.

 How to Request a Return

1. Contact us within 7 days of delivery at:

   • Phone/WhatsApp: [Insert Number]

   • Email: [Insert Email]

2. Provide your order number and details of the issue.

3. Our team will arrange pickup or guide you on how to send the product back.